Employees of Pinnacle Financial Services

Kevin J. Shields – President, CEO

Kevin has served in his position since founding the company. Kevin and his wife Rose live in the Media, PA area with their two children, Kevin Jr. and Sara. He has served as a Senior Marketing Officer for two Fortune 500 companies. He has over 25 years of national marketing experience in the insurance industry.


Angela Palo – Vice President

Angela has been part of the Pinnacle organization since inception and is Vice President of Sales and Marketing. A native of Bucks County, Angela and her son Billy are outdoor enthusiasts, and frequently spend their weekends, with their dog Ginger at the park. She has 20 years experience in sales marketing, recruiting, and training. Angela has hand picked the sales team and believes good management breeds happy successful employees.


Sue Archibald – Director of Sales, Health

Sue has gained a vast knowledge of all health products and develops strong relationships with everyone she meets. Sue is a movie and music enthusiast. She, her husband Dave, and their two sons Brian and Dylan make it a point to see every film the day it is released.


Bob Brzyski – Director of Sales, Annuity and Life

Bob is a graduate of Temple University and shares a wonderful life together with his wife Anne Marie, daughter Emily, and son Bobby Jr. Bob, Brick Wall Brzyski, is an avid hockey fan. He plays goalie in a competitive interstate league.


Jeff Palo – Director of Marketing Development

In his position, Jeff is responsible for the design of all marketing pieces, including our website. A native of Bucks County, he shares a love of sports with his two brothers. You can find him any Sunday afternoon playing football, soccer, basketball, or in the gym alongside friends and family.


Mary Schwartz – Sales Support Specialist

Mary lives in Jamison with her husband Len and two daughters, Amanda and Melissa. She is a diehard Phillies fan who never misses an opportunity to see a game. Mary has worked with the team for over 15 years. She is an expert on policy provisions and administration.


Margaret Dimemmo – Sales Support Specialist

Margaret enjoys a lovely home on the river with her husband Jim, and two daughters Lauren and Katie. She is a born entertainer and frequently hosts impromptu dinner parties and get togethers. Margaret, together with Mary, is the anchor for all agent and customer support.


Ashley Kocis – Office Manager

Ashley is a graduate of East Stroudsburg University. She is a multi-sport athlete who has received several awards for her efforts. She recently became the first female athlete at East Stroudsburg to have her jersey number retired.


Jennifer Folkman – Receptionist

The voice that greets you, Jen comes in every day happy and smiling. Working with Kevin and Angela for over 15 years, she is a dedicated and loyal member of the staff.